A unified Superstore
One curated storefront for merch, Wylde Audio gear, Valhalla Java, vinyl, and Berzerkus tickets — a single cart, a single login, and cross-sell between every brand.
A digital strategy for the entire Black Label Society universe
Zakk Wylde's world spans guitars, coffee, festivals, and multiple bands. Each one is a real business with real fans — but today they live on separate platforms, with separate logins, separate data, and no shared home. That fragmentation is quietly costing revenue and fan loyalty every day.

Gear
American company designing and building high-end electric guitars, amplifiers, and effect pedals, founded by Zakk Wylde.
Visit site →
Coffee
The Odinforce blend — coffee made to power the world's most powerful guitarist. A Deathwish Coffee × Black Label Society collaboration.
Shop coffee →Festival
The touring heavy-music festival experience headlined by Zakk Wylde and Black Label Society.
Follow on Instagram →
Artist
The official home of guitarist, singer, and songwriter Zakk Wylde — solo work, news, and merch.
Visit site →
Band
Zakk Wylde's Black Sabbath tribute band, honoring the earth-shaking riffs of the founding fathers of heavy metal.
Visit site →If Sparkart took over management and development of the brand and all its parts, here's what the Black Label Society universe could look like — every property working as one system instead of five disconnected ones.
One curated storefront for merch, Wylde Audio gear, Valhalla Java, vinyl, and Berzerkus tickets — a single cart, a single login, and cross-sell between every brand.
A shared CRM across every property, so you finally know the superfan who buys the guitar and the coffee and the tour ticket — and can market to them as one person.
Membership on our Universe platform: presale access, exclusive drops, gated community, and auto-renewal that has lifted renewal rates 40%+ for other artists.
Direct-to-fan album pre-orders reported straight to Luminate/Soundscan for chart position — turning the most loyal fans into first-week sales.
A cohesive, mobile-first brand system across every property, so the whole universe looks as heavy and intentional as the music.
Structured product data so the entire BLS catalog is discoverable — and buyable — by the AI shopping agents fans are starting to use. (More below.)
This isn't a website project. Sparkart runs the ecommerce, marketing, fan club, fulfillment, and finance for artists end-to-end. Here's exactly what we'd bring to Black Label Society.
Sparkart builds systems that translate websites, stores, and content into formats agents can understand.
That means smarter automation, better discovery, and entirely new ways for fans to find the things they love. Explore New Lore →
Accurate, always on, built for complex multi-store queries. It comes to you where you already work.
Founded in 1999, Sparkart is an award-winning agency and startup studio with a distributed team located in the US and Canada. We help entrepreneurs build great brands and companies. Our primary objective is to provide personalized and highly responsive service. We pride ourselves on our strong partner relationships and the exceptional work we've done on their behalf. We look forward to providing Kenny Chesney and Hey Now Records with the same level of outstanding service.
We've built and managed fan communities and high-profile campaigns for hundreds of artists since 2001 including Linkin Park, Carrie Underwood, The Killers, Slipknot, Jason Aldean, Tim McGraw, and UFC. With over 20 years experience, we have built the best tools to run fan communities from event management and presale ticket access to contest and sweepstakes administration and winner selection.
Digital agency for Linkin Park from 2001 through 2009. We built the largest community ever created online for a rock band, helped Linkin Park sell 50MM records and sell out global tours, built a website that received millions of unique visitors a month and built an eight-figure ecommerce business from the ground up.
Digital agency for Bon Jovi from 2009 to 2016. We ran all aspects of Bon Jovi digital including the band's website, fan club, online store, pre-sale ticketing, email marketing program, VIP programs, social profiles and technology partnerships. We helped Bon Jovi increase their Facebook following from less than 5MM to over 15MM in 12 months. Bon Jovi was the top grossing band in the world in 2010 and again in 2013, with over $200MM in gross ticket sales for each tour.









We reviewed Kenny's website, store, fan club, and social presence with a focus on three questions: where are fans dropping off, where is revenue being left on the table, and what's missing to support our upcoming album cycle and tour.
Website
The current site does a good job with tour date visibility on the landing page. Fans can quickly find when and where Kenny is playing. That said, the homepage carries too many equal-weight priorities, making it hard for visitors to know what to do first. The mobile and desktop experiences are inconsistent, and the media page is heavy with mixed hosting sources that slow down the experience.
As we expand Kenny's reach internationally, the website can serve as a powerful tool to drive fan engagement. Ideas we'd love to explore with the team:
Store
The Sphere hero banner dominates the homepage but doesn't include a clear call to action. Fans see it, but don't know what to click. Product visibility is also limited on the homepage, and collection pages feel dated with small images and a five-across grid that undersells our merchandise. Navigation is overloaded, and some premium items lack the imagery they deserve.
Fan Club
Our first fanclub launch was the debut of Linkin Park Underground (LP Underground) in 2001. LP Underground is one of the most successful fanclubs of all time. We would love to brainstorm with the team to explore how we can make No Shoes Nation a lifestyle club beyond pre-sale tickets.
Social Footprint
What’s working: Kenny’s personal content dramatically outperforms promotional posts. His Tim McGraw Hall of Fame tribute (March 20) earned 4,965 likes and 167K views, more than all Sphere ticket announcements combined. The Super Bowl post with the Kraft family, the Key West sunset, the Boston restaurant moment: these are the posts that drive real engagement. We’d love to find ways to connect Kenny’s personal content with our promotional posts to increase their visibility and performance.
What’s happening organically: Currently, "Out Last Night" is trending on TikTok with nearly 25 million views, driven by an organic viral moment. Shazam searches are up over 400%.
Viral moments like "Out Last Night" fade quickly. Without real-time monitoring, we may not know about them until the window has closed. We’d love to setup our 24/7 alert system for the team to track when Kenny goes viral, and move fast to take advantage of it for the album and tour cycle.
Kenny’s forthcoming new album is a once-in-a-career moment: the first release on his own label, the first album since the Hall of Fame induction, and the setup for what will be the biggest stadium tour of 2027.
Before the lead single drops, we launch email and SMS capture as a gate for exclusive content. A Kenny voice memo, a teaser, anything that we have that gives us an opportunity to grow our lists with fresh fans.
Simultaneously, we build Kenny's presence on AI platforms using structured answer objects. ChatGPT has 900 million users a week. Our mission is to be the most cited and successful artist on all AI platforms. When a user of ChatGPT asks "what's happening this weekend in Chicago" our tour date that weekend should show up at the top of the list. When a user asks "what is the hottest trending country song" our current single should be the response.
"Carry On" drops May 8 with radio impact May 11. Coordinated activations across every channel:
"Lifeboat" is announced June 12 with pre-save, pre-order, and advanced track #2. Our pre-orders launch along with:
Advanced tracks continue (AT#3 on July 31, AT#4 on August 28) while we sustain engagement and deepen the connection:
2027 stadium tour announced September 15. "Lifeboat" drops September 25 with focus track "Burn My Boat" and tour on-sale the same day. This is a huge moment for us. Ideas we'd love to explore with the team:
The 2027 tour is our time to deliver the most technically advanced, and connected fan experience ever and make No Shoes Nation come alive.
We produce a limited run of No Shoes Nation pirate flags, sold in the store, and included with our highest end VIP and fan club packages. Fans photograph the flag in exotic locations and upload them. Each upload gets a "territory claimed" badge and a pin on a persistent, interactive global map. We'd love to launch this campaign the week after our onsale.
We reach out to hotels to explore partnerships in each tour city to create premium No Shoes Nation suites so fans can experience our lifestyle first-hand.
In the week before each tour date, fans receive a daily "No Shoes Forecast." Our forecasts aren't just weather. They include a full NSN briefing: sunset time, what to wear, tailgate lot opening time, parking tips, local restaurant recommendations near the venue, and a "fan of the day" spotlight. Delivered via SMS or the fan club agent.
For fans who want to plan their ultimate tailgate experience, the Tailgate Generator takes their crew size, city, and dietary preferences and produces a complete tailgate plan: recipes, shopping list, curated Kenny playlist, and a venue-specific timeline from lot-opens to showtime. We will include Blue Chair Bay cocktail recipes in every guide.
After every stadium show, fans upload their raw concert photos and videos from that night. Our AI tools stitch them into a 30 to 60 second cinematic highlight reel with color grading, NSN transitions, and a Kenny track underneath. Our aim is to deliver videos to our fans within 24 hours of their submission.
A persistent, interactive map showing No Shoes Nation's expanding global footprint. Our map is fed by Pirate Flag Challenge uploads, fan club signups by location, streaming data by market, and social mentions by region. We can use the map on our screens in every venue, and show the world that No Shoes Nation is a global movement.
In our new AI powered world-order, technology is changing faster then ever before. The ideas we've presented are only the beginning.
We'd love to partner with you on every aspect of the Black Label Society brand.